What does permanent jewelry mean?

Permanent jewelry is a chain without a clasp. First, you choose a chain that gets measured to your wrist. The micro-arc welder then connects your chain and gets welded on using a tiny, handmade jump ring made by Minnow.

Will my bracelet fall off?

Your bracelet is far more likely to loosen than fall off. If this happens, we are happy to tighten your band free of charge. Bartenders, landscapers, parents of children and professionals of all types wear their permanent jewelry confidently and indefinitely.

Do you repair jewelry?

Yes! We invite any adjustments or fixes to take place at our 1209 Decatur location. Your Permanent jewelry has a lifetime warranty, so any care will be of no charge to you.

Additionally, we offer professional cleaning and repair services for your other cherished pieces. You're welcome to bring your valuables to our store with confidence.

Do the chains tarnish or rust?

In short, the answer is a bit complex, but generally, NO. Silver and 14k gold are precious metals. Sterling silver can be affected by factors like salty water, chlorine, sulfur, humidity, and your body's natural reactions. If it becomes dull, a simple solution is mixing baking soda and water into a paste to restore its shine.

What is your return policy?

For locals - If your permanent bracelet falls off within 90 days and you have the chain, we offer a free lifetime service for reattaching, refitting or reworking a bracelet in house. If your bracelet falls off within 90 days and you lose your chain, we offer a full refund up to $150 within 90 days. You must have your receipt for us to process your refund. 

For Visitors - If you live out of town and your bracelet falls off within 90 days and you have the chain, we will credit you $10 for another jeweler to reattach it to you in your area.. If you don’t live here and your bracelet falls off and you lose your chain, we will offer a full refund up to $150 within 90 days with a copy of your receipt.

For handmade, traditional jewelry by Minnow, we can repair basic hardware damage for free within 90 days. If you’re local, stop in for a quick turn around at a very reasonable rate. If you're not local, we ask for you to cover shipping costs one way and will provide an estimate prior. After 90 days, there will be a repair fee starting at $25. For prefabricated or third party jewelry, we cannot offer our refund policy, but we will work with you on a case by case basis if it’s a repair we can confidently correct or an issue occurs within 7 days of purchase.